Nextech Resource Center

EV Charging Resources

Our unique Solutions for Highrise & Multi-Unit Buildings can be found in our EV-Ready Overview.

Request a custom quote through our EV Quote Request Form.

 

 

Alernative Fuel Property Investment Tax Credit**

FOR RESIDENTS: Residents may be eligible for a 30% dollar for dollar Federal Investment Tax Credit up to $1,000 in the tax year the Charging Station is purchased and installed.

FOR BUSINESSES: The IRS may provide businesses a 30% dollar for dollar tax credit, up to $100,000, for the purchase and installation of EV charging Infrastructure.

FOR NON-PROFITS: The IRS may provide non-profits and municipal entities a 30% dollar for dollar tax credit, up to $100,000, for the purchase and installation of EV charging Infrastructure. Qualifying entities may be eligible to receive the ITC in the form of a direct pay reimbursement.

 

Program Guidelines & Instructions for Form IRS Form 8911 (01/2023) 

 

30C Tax Credit Eligibility Locator

 

**Any rebate or incentive discount(s) outlined in quotes or proposals provided by Nextech are indicative and for budgetary purposes only. Incentive estimates are calculated using the total anticipated price paid per unit for electrical infrastructure, EVSE equipment, and installation labor.

Program availability and eligibility requirements are at the discretion of the program manager and subject to change without notice. Nextech does not guarantee any incentives are or will become available, nor does it guarantee that the Customer or its Tenants will meet the requirements for any available incentives. Talk to your tax professional or financial advisor for more information about the qualification and application process.

ILLINOIS RIGHT TO CHARGE ACT:

Electric Vehicle (EV) Charging Station Building Standards for Residential Developments

Beginning January 1, 2024, new construction of single-family homes must include a minimum of one EV-capable parking spot. New single-family homes or small multifamily dwellings that qualify as affordable housing must have one EV-capable parking space per dwelling.

Beginning March 31, 2024, all parking spaces at newly constructed or renovated large multifamily dwellings must be EV-capable.

Building permits for affordable housing single-family and multifamily developments must meet the following benchmarks to support the development of EV-capable parking spaces:

  • Beginning January 1, 2026, 40% of parking spaces must be EV-capable;

  • Beginning January 1, 2029, 50% of parking spaces must be EV-capable; and,

  • Beginning January 1, 2034, 70% of parking spaces must be EV-capable.

EV-capable parking spaces have electric panel capacity and conduit to support a Level 2 EV charging station. Additional requirements apply.

(Reference Senate Bill 40, 2023)

 

Electric Vehicle (EV) Charging Station Policies for Condominiums

Beginning January 1, 2024, condominium or common interest associations may not prohibit or restrict the installation or use of EV charging stations in a unit owner’s designated parking space. Associations may put reasonable restrictions on EV charging stations, but the policies may not increase the cost of the EV charging station or decrease its performance. Homeowners must comply with applicable health and safety codes and architectural standards, engage a licensed installation contractor, and provide a certificate of insurance. The unit owner is responsible for the cost of electricity consumption; the installation, operation, maintenance, repair, removal, or replacement of the station in their parking space; and any resulting damage to the EV charging station or surrounding area. Associations may also install EV charging stations in common areas for all unit owners and members of the association to use. Additional requirements apply.

 

Electric Vehicle (EV) Charging Station Policies for Renters

Beginning January 1, 2024, a tenant may install a Level 1 or Level 2 EV charging station at a parking space allotted for the lessee. Landlords may require reimbursement for electricity consumption by the EV charging station, charge a fee for access if the EV charging station is part of a network, and charge a security deposit to cover the cost of restoring the property to its original condition if the tenant removes the EV charging station. The landlord may also require reimbursement for any wiring or electrical upgrades necessary to support the EV charging station. Renters must comply with applicable health and safety codes and architectural standards, engage a licensed installation contractor, and provide a certificate of insurance. Additional requirements apply.

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ILLINOIS EV REBATE PROGRAM:

The Illinois EPA will open the next EV Rebate Program funding round on November 1, 2023. The funding round will run from November 1, 2023, to January 31, 2024. Illinois residents purchasing a new or used all-electric passenger vehicle ($4,000) or all-electric motorcycle ($1,500) from an Illinois licensed dealer are eligible for the rebate. Applicants that certify as low income are given priority in disbursement of the rebates.

EV rebates are subject to the availability of funds for each cycle. The Illinois General Assembly has appropriated $12 million to Illinois EPA for the current fiscal year, which ends on June 30, 2024. Actual funding amounts will be determined by the amount of money available in the Electric Vehicle Rebate Fund, not to exceed $12 million. The Illinois EPA is announcing the funding round now to allow Illinois residents time to plan vehicle purchases. 

Applicants must apply during the rebate cycle window and within 90 days of purchase of the vehicle. The application and instructions will be available on October 18, 2023 on the Illinois EPA’s Electric Vehicle Rebate Program webpage.

Eligibility requirements for an EV rebate in Illinois are set forth in the Illinois EPA’s regulations at 35 Ill. Adm. Code 275.

Highrise Smart Thermostat FAQ

If you're upgrading an outdated thermostat with a smart thermostat, Nextech highly recommends you replace all of your existing thermostats with the same smart thermostat type to ensure optimal climate control of your home.

Nextech may be able to install previously purchased devices, however pricing and warranty may be affected. We highly recommend purchasing your devices directly through us as this will ensure that you receive the best possible price on your installation as well as the maximum available warranty coverage.

For complete terms, please see our warranty details HERE.

Nextech can install in your property if you're not there, or if a tenant is there is your stead. If this is the case please note the following:

If you have not already, please provide us with the contact information for this individual to ensure access to the unit during the installation appointment.

To transition to a new tenant, send an email to smarthome@nextechenergy.com to request factory reset instructions.

We make the buying process easy. Just visit your building's customized Nextech webpage. From there you can select your products and schedule your install quickly and comfortably from your computer or mobile device in just a few steps.

  1. Select your thermostat - Purchase your thermostat and schedule your install online through your building's Nextech website.
  2. Order Confirmation - You'll receive an email confirming your order. Be sure to notify us if you need to make any changes.
  3. Prepare for your Install - Please be sure to: Have your WiFi password handy, download and setup your thermostat's corresponding app, make sure someone is at home for your scheduled install, clear your furnace area. Notify us of any pets or special requests.
  4. Installation Day - We'll arrive within 30 minutes of your scheduled time. Install and program your thermostat and provide you with a brief demonstration. Afterwards we'll have you sign off on the work order and be on our way.
  5. Installed - We take pride in our service. If for any reason you aren't satisfied please let us know so we can make it right. If we provided great service then please leave us a review on ​​Google, Yelp, HomeAdvisor, Nextdoor, or Facebook!

For installation day we will need:

  • Your smart device of choice, such as phone or tablet, with the corresponding device app downloaded and account set up
  • WiFi password
  • Clean off any belongings from furnace area

Our professional installer(s) will arrive within 30 minutes of your scheduled installation time. They'll efficiently install and program your device and then provide a brief demonstration of how to work the device. Afterwards you will sign off on the work order and we will be on our way.

It's best to be home during the installation as app set up and live demonstration is included with the install. However, in some situations accommodations can be made.

If you need to reschedule please contact us as soon as possible to make new arrangements.

A standard thermostat allows you to adjust the temperature of your home via a control panel on the thermostat.

A smart thermostat gives you the opportunity to have greater control over your thermostat while helping you be as efficient as possible in regards to your thermostats energy usage. Have the ability to control your smart thermostat via its control panel or remotely using your smart device or home control system. Utilize the various features that come with smart thermostats to help you manage your home efficiently.

For more information on the smart thermostats we sell & install visit our smart thermostat page HERE.

Typically thermostats only read the temperature of the space in which they physically are. Remote temperature sensors can be placed in additional areas to allow your smart thermostat to know which rooms should be at what temperature at a certain time of day. This is often necessary due to the thermostat's physical location in the home leading to incorrect readings. Temperature sensors also give you control of rooms that are controlled by a thermostat which is external to that room. This is common to one bedroom condos, where the thermostat that controls the bedroom is actually located in the living room.

Take a look at the remote temperature sensors we offer HERE.

Color options vary based on the type of smart thermostat you purchase. Nextech offers the Nest 3rd Generation Learning Thermostat in stainless steel, black, or white. Ecobee thermostats only come in black. Installation lead times may differ depending on the color of the smart thermostat chosen.

For more details on what smart thermostats Nextech offers take a look at our smart thermostat page located HERE.

Yes, Nextech installed smart thermostats are fully compatible with a variety of smart home systems such as Amazon Alexa, the Google Assistant, Apple Homekit, Hey Google, and IFTTT among others.

You don't need to connect your smart thermostat to the internet for it to work. If your device is not connected to WiFi or the internet, the device will work as a manual thermostat. However, it must be connected to WiFi to be managed remotely on your smart device and to access many of its useful features. If you purchase a smart thermostat you'll most likely want to connect it to WiFi to get the most use out of it.

Nextech only sells devices that will be installed by us. We do not ship out products to customers wether they are in state or out of state. 

 

Nextech handles all of the initial setup and programming of your smart thermostat upon installation.

Yes, smart thermostat settings may be changed or modified at your discretion.

For more brand specific information regarding smart thermostat settings look at our Manufacturer's Resources & Links tab for your corresponding smart thermostat brand.

The auto-scheduling feature allows your smart thermostat to learn from your behavior and past patterns. It then sets the temperature accordingly to maximize your comfort while also saving you energy when it can.

For example, if you routinely turn the temperature down at bed-time, you may notice your smart thermostat begins to do this automatically on your behalf around that time.

 

For users with inconsistent work/home schedules or patterns of use, you may consider disabling the auto-scheduling feature. You can manage auto-scheduling in your smart thermostat’s settings.

 

If you plan on removing your smart thermostat from your account we recommend notifying Nextech to ensure the device continues to function correctly.

The smart thermostat account details are protected and offers two factor authentication for added security. Be sure to create a strong password for your smart thermostat and not to share it with any unauthorized parties. It's recommended that the password you choose be dissimilar to other existing passwords for your personal devices and accounts.

Installing a smart thermostat gives you the ability to have more than one user control it. Details on how to go about setting up multiple users vary depending on the brand of the smart thermostat you posses.

 

For more brand specific information regarding your smart thermostat take a look at our Manufacturer's Resources & Links tab.

If your device allows for multiple fan speeds,changing your systems fan speed can often be done directly through your smart thermostat or using the compatible app on your smart device. Specifics on changing your particular smart thermostat's fan speed will differ based on its brand.

Take a look at our Manufacturer's Resources & Links tab to find your particular smart thermostat's brand resources.

Nextech's labor warranty is valid for one year after your installation date.

Smart thermostats come with a manufacturer warranty that covers the device for five years. Certain products may also include an extended warranty when they're purchased directly through Nextech.

For more details about Nextech's warranty policy click HERE.

Nextech provides the initial set up and demonstration for your device. Your resources for support going forward will be directly from the products manufacturer (Nest, Ecobee, etc.) Their customer support and online resources are well equipped to answer your questions.

 

To find customer support, contact information, and online resources visit the Manufacturer's Resources & Links tab for your specific device.

 

If your issue requires us to dispatch to your unit and you are out of the one year labor warranty, a standard Dispatch Fee will be required.

Most furnaces typically need to change the air filter once or twice a year to keep the systems running smoothly. If you enable "filter reminders" your Smart Thermostat will notify you know when it's time to change your filter based on how long your system has been running.

 

If your building management provides this service on your behalf you can disable or disregard the air filter notification. If you change or remove your filters manually, you must take special care to do so in a manner that does not tug or strain the wires, or otherwise affect them in any manner that could cause a disruption to your HVAC's system performance. Failure to do so can cause signifant issues to occur with your thermostat.

For basic troubleshooting and programming matters please refer to the troubleshooting section of this Resource Center or reach out to your device manufacturer's customer support.

You can find more information relating to manufacturers in the Manufacturer's Resources & Links tab.

If you believe your issue is related to your units HVAC system i.e.: motor, valves, fan coil, etc. you should contact your building's engineer for assistance.

If these steps have not resolved your issue or you believe the matter is directly related to the installation please reach out to us.

A fan coil unit is a simple device consisting of a fan and a heating/cooling exchanger or 'coil'. It's part of an HVAC system commonly found in residential, commercial, and industrial buildings.

 

A fan coil unit is used to control the temperature in a localized space where it's installed by blowing air through connecting ductwork. It's controlled either by a manual on/off switch or by a thermostat, which controls the flow of hot or cold water to the coil using a valve actuator and fan speeds. Larger spaces may include several fan coil units to heat/cool the various living zones.

 

Due to their simplicity and flexibility, fan coil units can be more economical to install than ducted 100% fresh air systems (VAV) or central heating systems with air handling units or chilled beams, especially in highrise and multi-tenant buildings. Various unit configurations are available, including horizontal (ceiling mounted) or vertical (floor mounted).

Fan coils and electric baseboards common in highrise buildings work with line-voltage thermostats which can be either 120 or 240 volts. Smart Thermostats by comparison use 24 volts. If you tried to hook up a low voltage thermostat directly to a fan coil unit it would fry the thermostat. Nextech converts high voltage systems to a lower one with a prefabricated conversion kit.

This requires specialized equipment used by a certified technician.

Depending on the make and model, fan coil units typically support between 1-3 fan speeds: low, medium, and high. These speeds dictate how fast the heated or cooled air flows into a given space. Smart thermostats range on what fan speeds they're able to support and if they're able to toggle between different speeds.

For more information on specific fan speed details visit the Manufacturer Resources tab to see what the different smart thermostat manufacturers support.

Valve actuators are connected to your building’s HVAC piping and allow the smart thermostat to control the heat/cool by opening and closing the hot and cold water valves. The motor activates the fan and controls the speed.

Nextech will examine and test your valve actuators and motor prior to the smart thermostat installation and notify you of any deficiencies found. Defective, aging, and/or inoperable valves and motors can adversely affect the proper function of your smart thermostat. In many circumstances Nextech is able to quote to replace aging and or deficient motors and actuators to ensure the best possible function of your system.

You may wish to consult with your building’s engineer or maintenance person if an issue is found and a component in your system needs to be repaired or replaced, as some buildings provide this service to residents themselves.

In general, the majority of fan coil models do not have humidifiers built in. There are some exceptions, and certain buildings have separate humidifiers with a local humidistat controller installed at the fan coil unit.

If your unit has a built in humidifier, Nextech may be able to integrate the humidifier with the smart thermostat and eliminate the need for a separate humidistat. This is typically a custom quoted service unique to your specific unit.

If you think you may qualify for this service contact us directly for more details.

If you have a Nest Thermostat installed in your unit and find that it is triggering your system to kick on but not producing hot air please proceed with the following steps. 

  1. Check if your thermostat was factory reset. (See the article linked HERE for further instruction.)
  2. Have your building maintenance team asses your unit's HVAC equipment and confirm everything is in working order. They can check the condition of your units valve actuator and the buildings boiler system. 

If your thermostat was not factory reset AND your building's maintenance team cleared your HVAC equipment of having any issues, please proceed with contacting Nextech. 

Contact Form

If your Nest Thermostat was factory reset it will hinder its ability to produce hot air when set to heating. To confirm if your thermostat was factory reset please follow these steps:

  1. Go to the settings (on Nest Thermostat)
  2. Scroll to the Nest Pro section and select

If your thermostat displays Nextech's company information, then your thermostat was NOT factory reset and there is a different reason for your heating issue. At this point contact Nextech.

If your thermostat prompts you to enter a "Pro ID" then your thermostat WAS factory reset and needs to be reprogrammed. Nextech has very specific instructions that need to be followed to properly reprogram your Nest Thermostat. Reach out to Nextech and a team member will send you a PDF copy of the reprogramming instructions. 

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If your thermostat is set to heat but warm air is coming out of the vent and you feel the space is not properly heated, you should first check to be sure that the thermostat is properly paired to its wireless temperature sensor. 

The sensor should be placed in a neutral location. Not too close to the ceiling and ideally 4-6ft above the ground. If the sensor is placed near windows, vents, low to the ground, or too high then you will experience incorrect readings and poor performance from your thermostat.

You should also be sure that your air supply vent is fully open and that your filter is reasonable clean as a clogged filter can reduce air flow. 

If your thermostat supports 3 fan speeds, you can run the fan on high to assist with heating the space. Instructions on switching fan speeds can be found in our Manufacturer's Resources & Links tab.

If you have a Nest Thermostat and the air feels cool or neutral, you first want to check if your device was factory reset. Find those instructions HERE.

Once ruling out a factory reset, contact your buildings onsite team to make sure that there are no known issues with the building boiler. If there are no known problems and they are able to, you want them to check the condition of your valve actuator and whether it is properly letting water from the building boiler enter into your system.

If your inhouse team assesses that the actuator is in proper condition but it is not opening properly, then they should manually open the pipe for you. This will allow hot water into the system in term allowing you to maintain heating until the underlying issue is repaired. At this stage, contact Nextech for next steps.

Contact Form

 

If you find that your fan is failing to blow as it should begin by cycling through the system fan speeds on your thermostat, if multiple fan speeds are available. Note if any of the fan speeds trigger a change.

Fan instructions for Nest and Ecobee can be found in the Manufacturer Resources & Links section of the Resouce Center

If your Nest Thermostat was factory reset, it will not call for heat. To check if your Nest Thermostat was factory reset refer to Factory Reset instructions found HERE.

If you determine your thermostat was not factory reset, contact your building maintenance team to inspect the condition of your motor to rule out equipment faiure. If the motor is determined to be in working condition, contact Nextech for next steps.

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The most common cause of power issues is an external disruption to the power supply. Please ensure that your fan coil has not been turned off either by an internal switch inside the HVAC cabinet-fan coil or an external power switch. You will also want to check if your breaker is tripped. Please contact your building staff if you have questions about checking your power supply and breakers.

Some buildings have an automatic HVAC shut off that triggers when the drain found in your fan coil clogs or there is excessive moisture build up within the unit. This could occur after heavy rainfall or when there is a leak in the fan coil. Please contact your building staff regarding this shut off mechanism.

In some cases the RC wire may become unseated during unit service, such as a filter change. If recent service was performed prior to this error occurring, please check that all wires are properly landed on the thermostat base. 

If the above have all been ruled out, then please contact Nextech.

Contact Form

 

If you have a Nest Thermostat, when attempting to connect to the internet, note whether any local networks yours, or others appear on the device as selectable. If this step times out or if you receive an error reading W5, please contact Nextech.

If networks do appear, please perform troubleshooting as outlined HERE.

You can also attempt to restart your WiFi router. Its important to have your WiFi router in an optimal area for a solid connection between all your devices. Keeping it out in the main living area rather than stored in a closet can also help with WiFi connection issues.

Contact Form

If your fan seems to always be running despite your inputs, it is likely that you have a fan schedule inadvertently set. Please clear and disable both your fan schedule and autoschedule or update them to your preferred settings.


Scheduling and fan instructions for Nest and Ecobee can be found in the Manufacturers Resources & Links section of the Resource Center.

Oftentimes the temperature reading being displayed on your smart thermostat isnt always the most accurate, for that reason we also program the remote temperature sensors paired with your thermostat. Smart thermostats are often installed on cold metal fan coil covers and sometimes placed near vents or large windows. All of these factors can throw off the thermostats sensor. Nextech mandates the installation of remote temperature sensors with smart thermostats to help have better control over the home's temperature.

As the thermostat and the sensor are placed in different locations they will not show the same exact temperature reading.

If you have a Nest thermostat and your home is not reaching the set temperature ensure in your Nest App that the temperature is being driven by the sensor and not the thermostat. To check this you can select your thermostat and at the bottom of the screen you should see the connected sensor. There should be a white dot next to the sensor showing that it is the driving device. If it is not, select the sensor. 

If you are manually settting your fan to run but find that it automatically stops after a period of time this could be due to a fan schedule being setup. Please clear and disable both your fan schedule and autoschedule or update them to your preferred settings.

Scheduling and fan instructions for Nest and Ecobee can be found in the Manufacturers Resources & Links section of the Resource Center.

You may notice that if you like to keep it cool inside even when it’s a bit colder outside that the thermostat isn’t blowing cold air when you turn the temperature down, despite the fan running. This may be because of certain changes that many highrise buildings make to their heating and cooling systems when the seasons transition.

Depending on whether your building has a 2-pipe or 4-pipe system, you may find your ability to cool reduced in the winter time. 2-pipe systems typically can't support both heat and cool simultaneously. Therefore, attempting to run the AC during the heating months will be ineffective as well as inefficient. If you believe you have a 2-pipe system, do not use the “auto” heat/cool feature of your Smart Thermostat. If you're unsure whether you have a 2-pipe or 4-pipe system, check with your building’s engineer or maintenance person.

The Benefits of Smart Thermostats

With Remote Temperature Sensors you have greater control over the desired temperature of each room in your home, making sure it's exactly how you want it. You can always be aware of the temperature throughout your house from anywhere using the corresponding app. 


For more information on the Remote Temperature Sensors we program & install visit our page here.

You can utilize the auto-scheduling, self programming, or home/away assist features to help increase your energy savings while also reducing the wear and tear on your furnace.

Control your Smart Thermostat from your mobile device, your home control system, or even ask Alexa or Google to change the temperature. 

You'll be notified by your Smart Thermostat and its compatible application when you're breathing in poor air quality. It also might advise you on steps to fix the issue.

Smart home technology is proven to increase a home's resale value and appeal.


Take a look at the Smart Thermostats we offer here.

The Benefits of Indoor Air Quality

Your home will be able to reach an optimal comfort level faster with less energy usage, less cost on light, and a reduced energy footprint. 

An upgraded 'healthy home' is more appealing and less likely to be marred by mold, pests, or water damage.

Advanced air filtration means filter changes only need to be performed once per year while improving system performance life.
You'll be able to eliminate foul odors from smoke, cooking, pets, etc. and convert them to harmless byproducts.

The Benefits of Access Control Systems

You're able to deny access, visually see and speak to guests, as well as monitor doors and gates from wherever you are all from their smart device.

You have greater control over the access of your gate or door which ultimately allows you to keep your property and its residents safe and secure. You also can enjoy the benefit of not needing to carry around a set of keys for multiple entry points. Be granted access through your access control system via your compatible systems app or using a programmed key fob or key card.  

You can check your access control system and let in your deliveries securely. With the many guest features on these access control systems, you can grant access to people you trust without sharing any passwords or crucial information. 

Have the ability to keep track of who enters and when through your access control system. In case of any security incident or queries you're able to see who was granted access at what time and through what door.

You can see and hear everything with the integrated camera and speaker equipped on the access control system. See what you might've missed taking place at your door or gate with saved video recordings.

Manufacturer's Resources & Links

To contact AprilAire's support team click here.

Air Filters - For more information on home air filters click here.

Whole Home Humidifiers - For more information about humidifiers in the home click here. To learn more about humidity and health click here.


To find AprilAire's frequently asked questions click here.
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If you have a question pertaining to an EverCharge EV Charging Station that was installed by Nextech, *please reach out to us before contacting EverCharge.

*Contact us at 773-313-3710 or evse@nextechenergy.com

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To find Ecobee Eco+ frequently asked questions click here.

1-877-932-6233

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To cycle through your systems fan speeds follow the instructions linked HERE

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If you have multiple fan speeds available, find the instructions on how to change your fan speed settings HERE.

When attempting to connect to the internet, note whether any local networks yours, or others appear on the device as selectable. If this step times out or if you receive an error reading W5, please contact Nextech.

If networks do appear, please perform troubleshooting as outlined HERE.

Contact Form

If you find that your fan is turning on too often, you may have inadvertently set a fan schedule. Clear and disable both your fan schedule and auto schedule or update them to your preferred settings. Find the instructions for this linked below: 

Disable auto schedule

Disable fan schedule

To contact Pelican's support team click here.

To find Pelican's online support click here.

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